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Application Support & Maintenance

Support and Maintenance do not have to mean compromise in technical excellence and thought leadership....

AMC recognizes the importance of applications support to maintain the operations of large Enterprises. Taking this forward AMC Application Support Team innovated a procedural application maintenance process that proactively manage downtime threats and applications bugs. Either on-site or remotely our clients can make sure that they will receive the best response time in addition to the shortest downtime for their applications.

We focus on performance in addition to functionality via providing automated services that capture frequent bugs and manage them according to their characteristics root cause.

 
 
Our Choice of Technology


 
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Quality Policy

AMC was awarded the ISO 9001 : 2000 certification in 2008 for quality assurance.

In AMC we adopt Quality as the foundation of our existence and the strategy for growth. We are committed to continuously invest in developing our human capital and improving our network capacity, internal systems and processes’ capabilities in order to develop unique value propositions and deliver an unparalleled customer experience.

AMC Service Analyzer helps measure progress and quality of new applications and hardware as it pertains to meeting Service Level Agreements (SLAs)